Online training effectiveness study: Post-training results analysis

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Online training is gaining increasing popularity in the world of education and professional development. However, to ensure the maximum effectiveness of these training programs, we need to go beyond the standard approach. Understanding the expected training outcomes compared to the results of needs identification is crucial for developing an appropriate training program. This, in turn, enables instructors to lead the training group toward specific goals. Defining the goals and outcomes of training is essential when creating a training program, selecting forms and methods, and accurately assessing the effectiveness of the entire training process.


Why is it worth training the team?


Training is a key element in the development of employees and organizations. However, to determine if training produces the desired results, it is necessary to monitor and evaluate it thoroughly. There are many different methods for assessing training effectiveness, but one of the most popular approaches is the model proposed by Jack Phillips, which is divided into four levels. Read on to learn more.


Participants’ reaction – How to measure the effectiveness of online training?


The first level of assessing training effectiveness focuses on participants’ reactions. It involves determining the level of satisfaction of participants immediately after the training ends. Were the participants satisfied with the content, the instructor, and the organization? This evaluation helps determine if the training was engaging for the participants and if it met their expectations. However, it’s important to note that this level only provides information about participants’ reactions and does not tell us whether they actually acquired new knowledge or skills.


Assessment of training effectiveness – Vivelio


The second level of assessment focuses on determining how much knowledge and skills participants gained during the training. This is a more concrete approach that allows measuring the level of acquired knowledge. It includes tests, practical assessments, and other assessment tools. This level helps determine if participants have indeed acquired the necessary competencies.

To achieve this, you can use the Vivelio survey tool, which allows for insight analysis. Assign points to questions and set a scale. With this solution, you can easily assess the accuracy of participants’ answers. Check if participants hesitated when filling in individual fields and whether they demonstrated a high degree of diligence, focus, and certainty indexes. Try Vivelio for free for 2 weeks by selecting the TRIAL option.


Application of knowledge acquired during training


The third level assesses the extent to which the knowledge and skills acquired during training are actually applied in the workplace. Did the training contribute to changes in participants’ work practices? This is an important question because effective training not only provides knowledge but also helps apply it in practice. This level can be measured by monitoring work results, observations, or conversations with supervisors.


Training effectiveness study – Cost assessment


The fourth and final level proposed by Jack Phillips focuses on the ultimate outcomes of training. It involves comparing the financial value of training results to its costs. In other words, it asks whether the training was a worthwhile investment. Did it bring benefits to the organization, such as increased efficiency, higher revenues, or cost reductions? The answer to this question is crucial for assessing the value of training for the organization.




In summary, evaluating the effectiveness of training at different levels is crucial to ensure that training programs deliver real benefits to organizations and their employees. Each of these levels provides unique information and allows for a comprehensive assessment of the impact of training on the organization. Therefore, it is worth investing time and resources in monitoring and evaluating the effectiveness of training at all these levels to ensure that training produces the desired results. Explore other methods of assessing training effectiveness by clicking here.