Conference evaluation

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Gain loyal customers by listening to their feedback.

  • Build customer engagement and loyalty! Conducting conferences and listening to participant feedback provides you with an opportunity to build engagement and loyalty. Participants feel valued when their opinions are heard and their comments are taken into account. Such dialogue helps build long-lasting relationships with customers and business partners, which can lead to repeated conference attendance and cooperation in the future.

  • Build authority! The value of any conference is primarily its experts. Those who gain positive feedback from attendees are also the ones who are most likely to return for future editions of your events. If the event is perceived as a valuable source of knowledge and inspiration, your conferences will be seen as an industry leader, which contributes to the trust of customers and business partners.

  • Promote your products and services! Conferences provide an excellent opportunity to promote products and services of various kinds. Attendees’ feedback on exhibitors and their products can help identify those services or products worth including in future editions.

Get to know Vivelio and find out what data you will see when analyzing respondents' answers!

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Special features:

  • Manage surveys at your convenience with the freedom to create survey groups.

  • Analyze both individual responses and aggregate statistics available in In-Depth Surveys.

  • Stay up to date with the survey with information on the number of completions.

 

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How to prepare a survey?

Here are some tips that might be useful when creating your original questionnaire:

  1. In this case, the Insight type of survey will be the best choice.

  2. It is important to find out opinions on many organizational aspects, so divide the questions into sections.

  3. While index analysis will be the most important here, it’s a good idea to set scores for answers as well.

  4. Choose questions with answers in the form of a choice of descriptive or numerical value, as well as a question in the form of a scale.

Do you care about your customer feedback? Check it out:

Do you have special requirements? Get in touch with us! We will be happy to learn about your needs and prepare a personalised offer for you as part of the Enterprise Package!

Frequently asked questions

How to create a research group?

To create a research group, go to Research Groups, then select “Create a research group” and enter the desired name for the group.

How to create a research project?

To create a research project, go to Research Groups, then select “Create research project” and enter the desired name for the project.

What is the difference between a research group and a project?

A project is a “subfolder” within a research group. It can be created to facilitate work organization. Creating research groups is not mandatory.

Where can I see the overall statistics of the survey?

To view the statistics of the survey, go to the survey screen and select the “See more” option at the top of the screen.

How to create a question with a numerical value answer?

To create a question with a numerical value answer, in the questionnaire creation screen, select the “Add question” option, and then choose “number picker” in the “Answer type” field.

How to create a question with a descriptive value answer?

To create a question with a descriptive value answer, in the questionnaire creation screen, select the “Add question” option, and then choose “Metrics” in the “Answer type” field.

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