FAQ

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Yes, the Nivalit technical department is at your disposal for any questions. Submit a question via the contact form.

In order to exploit the full potential of the Vivelio tool, we recommend carrying out surveys on a computer or laptop using a mouse.

Yes, it is possible to use the free Trail version, which has all the functionalities. The version is time-limited (14 days). Order the free Trial version.

The result of the conducted survey will be visible in the system and is also downloadable (in .xls and .csv format) for further use. The results can also be viewed on the mobile app.

Only people belonging to your organisation will see the survey you have prepared.

To create a research group, go to Research Groups, then select “Create a research group” and enter the desired name for the group.

To create a research project, go to Research Groups, then select “Create research project” and enter the desired name for the project.

A project is a “subfolder” within a research group. It can be created to facilitate work organization. Creating research groups is not mandatory.

To view the statistics of the survey, go to the survey screen and select the “See more” option at the top of the screen.

To create a question with a numerical value answer, in the questionnaire creation screen, select the “Add question” option, and then choose “number picker” in the “Answer type” field.

To create a question with a descriptive value answer, in the questionnaire creation screen, select the “Add question” option, and then choose “Metrics” in the “Answer type” field.

To create a multiple-choice question, in the questionnaire creation screen, select the “Add question” option, and then choose “multiple choice” in the “Answer type” field.

To create a question with a numerical value answer, in the questionnaire creation screen, select the “Add question” option, and then choose “number picker” in the “Answer type” field.

To create a question with a descriptive value answer, in the questionnaire creation screen, select the “Add question” option, and then choose “Metrics” in the “Answer type” field.

To create a question with a scale answer, in the questionnaire creation screen, select the “Add question” option, and then choose “slider” in the “Answer type” field.

To add a survey to favorites, click the ,,Mark as favorite” button (with star symbol) visible in the upper right corner of the survey screen.

To add a response channel, click the ,,Add Channel” option visible in the lower right corner of the survey screen. After enabling this option, select one of two options – the channel can be individual or anonymous.

In a Classic survey, you will receive results presented in the form of statistics. In an Insight survey, in addition to statistics, you will also see behavioral indexes and track the decision path of the respondents.

To create a multiple-choice question, in the questionnaire creation screen, select the “Add question” option, and then choose “multiple choice” in the “Answer type” field.

To create a question with a numerical value answer, in the questionnaire creation screen, select the “Add question” option, and then choose “number picker” in the “Answer type” field.

To create a question with a descriptive value answer, in the questionnaire creation screen, select the “Add question” option, and then choose “Metrics” in the “Answer type” field.

To create a question with a scale answer, in the questionnaire creation screen, select the “Add question” option, and then choose “slider” in the “Answer type” field.

To create a multiple-choice question, in the questionnaire creation screen, select the “Add question” option, and then choose “multiple choice” in the “Answer type” field.

To create a question with a numerical value answer, in the questionnaire creation screen, select the “Add question” option, and then choose “number picker” in the “Answer type” field.

1. When you choose the Classic survey, you will get results presented in the form of statistics. With an Insight survey, in addition to statistics, you will also see behavioral indexes and trace the respondent’s decision path.

1. This index determines the likelihood of the respondent giving a certain answer, even if it was not ultimately selected.

For each Insight question, you will see the following indexes: conscientiousness, certainty, concentration and potential response.

The diligence index verifies whether the user approached answering the question diligently, including reading the question and possible answers and dedicating time to it.

The certainty index determines the level of certainty of the respondent regarding their answer and whether they changed their mind or hesitated.

It indicates whether the respondent displayed impatience or performed chaotic movements while filling out the questionnaire.

This index determines the likelihood of the respondent giving a certain answer, even if it was not ultimately selected.

To add a study to favorites, click the button , “Mark as favorite” (with star symbol) visible in the upper right corner of the study screen.

A research group consists of users working with the same resources.

Every member of the research group has access to all the surveys created within the group.

To create a new questionnaire, select the “Add” option visible in the top right corner of the Questionnaires tab.

To create a single-choice question, in the questionnaire creation screen, select the “Add question” option, and then choose “single choice” in the “Answer type” field.

To create a multiple-choice question, in the questionnaire creation screen, select the “Add question” option, and then choose “multiple choice” in the “Answer type” field.

To download a survey report, click on the second icon from the left at the top of the survey screen, then select the desired format for downloading the survey results.

Test results can be downloaded in formats: CSV and XLSX.

For each Insight question, you will see the following indexes: diligence, certainty, focus and potential response.

The diligence index verifies whether the user has been conscientious in answering the question, i.e. whether he or she has read the question and possible answers and taken the time to do so.

It indicates whether the respondent displayed impatience or performed chaotic movements while filling out the questionnaire.

The certainty index determines the level of certainty of the respondent regarding their answer and whether they changed their mind or hesitated.

1. This index determines the likelihood of the respondent giving a certain answer, even if it was not ultimately selected.

To add a response channel, click on the “Add Channel” option visible in the bottom right corner of the survey screen. After enabling this option, choose either an individual or anonymous channel.

To download a survey report, click on the second icon from the left at the top of the survey screen, then select the desired format for downloading the survey results.

After selecting the “See more” option in the Statistics section, the aggregated results for the entire survey will be displayed by default. You can also analyze the results for individual response channels.

For each Insight question, you can see indexes for diligence, certainty, focus, and potential answer.

 

The diligence index verifies whether the user approached answering the question diligently, including reading the question and possible answers and dedicating time to it.

The certainty index determines the level of certainty of the respondent regarding their answer and whether they changed their mind or hesitated.

It indicates whether the respondent displayed impatience or performed chaotic movements while filling out the questionnaire.

This index determines the likelihood of the respondent giving a certain answer, even if it was not ultimately selected.

The indexes are visible in the Insight View of each response, on the right side of the screen.

For each Insight question, you can see indexes for diligence, certainty, focus, and potential answer.

To create a single-choice question, in the questionnaire creation screen, select the “Add question” option, and then choose “single choice” in the “Answer type” field.

To create a question with a numerical value answer, in the questionnaire creation screen, select the “Add question” option, and then choose “number picker” in the “Answer type” field.

To create a question with a descriptive value answer, in the questionnaire creation screen, select the “Add question” option, and then choose “Metrics” in the “Answer type” field.

When you enter the , “See more” option visible in the Statistics section, the aggregate results for the entire survey show up as default. These results can also be analyzed for individual response channels.

Yes, by clicking on the response channel whose responses you want to see, visible at the top of the screen, in the drop-down list.

You can download survey results in formats: CSV and XLSX.

To print the survey results, click on the ,,Print Report” option visible at the top of the screen of the specific Insight response.

To create an individual survey, add a new Response Channel in the survey screen and select an individual channel type.

To create an individual survey, add a new Response Channel in the survey screen and select the anonymous channel type.

For each Insight question, you will see the following indexes: diligence, certainty, focus and potential response.

The indexes are visible in the Insight view of each answer, on the right side of the screen.

Information about the number of completed surveys can be found at the bottom of the ,,Summary” section, visible in the survey screen.

To download the survey report, click on the second from the left icon, visible at the top of the survey screen, and then select the format in which you want to download the survey results.

Survey results can be downloaded in formats: CSV and XLSX.

To print the survey results, click on the ,,Print Report” option visible at the top of the screen for a specific Insight response.

To create a question with a numerical value answer, in the questionnaire creation screen, select the “Add question” option, and then choose “number picker” in the “Answer type” field.

To create a question with a descriptive value answer, in the questionnaire creation screen, select the “Add question” option, and then choose “Metrics” in the “Answer type” field.

Any member of the research group to which the survey belongs can view the results.

To download the survey report, click the second icon from the left among the icons visible at the top of the survey screen.

When you choose the Classic survey, you will get results presented in the form of statistics. With the Insight survey, in addition to statistics, you will also see behavioral indexes and trace the respondent’s decision path.

To create a section, select the ,,Add Section” option in the questionnaire creation screen.

For each Insight question, you can see indexes for diligence, certainty, focus, and potential answer.

The indexes are visible in the Insight View of each response, on the right side of the screen.

To create an individual survey, add a new Response Channel in the survey screen and select an individual channel type.

To create an individual survey, add a new Response Channel in the survey screen and select the anonymous channel type.

A research group consists of users working with the same resources.

Any user can create their own research group. In that case, they become the research group’s administrator and can add and remove members.

Every member of the research group to which the survey belongs can access its results.

For each Insight question, you can see indexes for diligence, certainty, focus, and potential answer.

he indexes are visible in the Depth view of each response, on the right side of the screen.

To add a response channel, press the ,,Add Channel” option visible in the lower right corner of the survey screen. After enabling this option, select one of two options – the channel can be individual or anonymous.

Active response channels are those with an orange switch visible in the Sharing Menu. Each newly created channel is active by default. You can deactivate a channel at any time by flipping the switch.

To create a question with a descriptive value answer, in the questionnaire creation screen, select the “Add question” option, and then choose “Metrics” in the “Answer type” field.

To create a multiple-choice question, in the questionnaire creation screen, select the “Add question” option, and then choose “multiple choice” in the “Answer type” field.

To see the statistics of the survey, go to the survey screen, then select the ,,See more” option, visible at the top of the screen.

You can download survey results in formats: CSV and XLSX.

In a Classic survey, you will receive results presented in the form of statistics. In an Insight survey, in addition to statistics, you will also see behavioral indexes and track the decision path of the respondents.

To create a section, select the ,,Add Section” option in the questionnaire creation screen.

To create a multiple-choice question, in the questionnaire creation screen, select the “Add question” option, and then choose “multiple choice” in the “Answer type” field.

To create a question with a numerical value answer, in the questionnaire creation screen, select the “Add question” option, and then choose “number picker” in the “Answer type” field.

To create a question with a text answer, in the questionnaire creation screen, select the “Add question” option, and then choose “short text” in the “Answer type” field.

To see the survey statistics, select “See more” in the survey screen.